OUR GTCS AND OTHER REGULATIONS

The following terms and conditions and the cancellation conditions are apply
GTC Rosenhof & Birkenhof


 Our conditions in case of cancellation are valid after a written cancellation::

- up to 42 days before arrival will be no cancellation fee calculated.
-  41 days to 31 days before arrival will be 40% of the total amount calculated.
- 30 days to 14 days before arrival will be 70% of the total amount calculated.
- 13 days to arrival date will be 90% of the total amount calculated.
In case of a no-show or if there was no written cancellation made, 100% of the total amount has to be payed immediately from the planed arrival date via bank transfer.
More details are to find under the link to our GTCs.

Details in advance - be informed:

 

The following conditions apply in the guest rooms - HOUSE RULES ROOMS

Is there an in room safe? Is there a refrigerator available for medicines? What time is breakfast served? - All information about overnight stays in the guest rooms can be found here.

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The following conditions apply in the apartments - HOUSE RULES APARTMENTS

Do I have to bring towels and bed sheets from home? Is there a kettle in the apartment? When can I check-in? - All information about staying in the apartments can be found here.

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Please also note our POOL RULES and SAUNA RULES

TRAVEL INSURANCE

Well protected in all cases.
Well looked after with our partner - European travel insurance.

Do you still need travel insurance for your vacation?
Our insurance partner, theEUROPEAN TRAVEL INSURANCE, offers the best travel protection with the Hotel Cancellation Plus insurance or the Hotel Cancellation Premium.

 

Safe vacation

Our top priority is that you feel almost at home with us and yet still on vacation. Comfort and warmth, that's what we stand for.

We make sure that every guest can enjoy their privacy. It is always important to us that our guests and our staff always feel comfortable with us. Cleanliness and hygiene are our top priority.

 

If you feel unwell or ill during your stay, please let us know. There is a highly recommended general practitioner opposite the Birkenhof. A private sports clinic, as well as other general practitioners and dentists are located in the town.

Important telephone numbers:

Ambulance - Tel. 144 Police - Tel. 133 Fire brigade - Tel. 122 Mountain rescue - Tel. 140