OUR GTCS AND OTHER REGULATIONS
The following terms and conditions and the cancellation conditions are apply -<link https: t3004.easy-booking.at fileadmin userdata agbbirkenhofen.pdf _blank external-link-new-window external link in new> GTC Rosenhof & Birkenhof
Our conditions in case of cancellation are valid after a written cancellation::
- up to 42 days before arrival will be no cancellation fee calculated.
- 41 days to 31 days before arrival will be 40% of the total amount calculated.
- 30 days to 14 days before arrival will be 70% of the total amount calculated.
- 13 days to arrival date will be 90% of the total amount calculated.
In case of a no-show or if there was no written cancellation made, 100% of the total amount has to be payed immediately from the planed arrival date via bank transfer.
More details are to find under the link to our GTCs.
Sollte es aufgrund der Covid-19 Pandemie zu behördlichen Grenz- oder Hotel-Schließung kommen, die während deines gebuchten Urlaubszeitraums verordnet wurde, ist eine kurzfristige, kostenlose Stornierung natürlich möglich!
In event of an official border or hotel closure that was ordered during your vacation period because of the Covid-19 pandemic, a short-term, free cancellation is possible anyway.
Details in advance - be informed:
The following conditions apply in the guest rooms - <link https: www.birkenhof.cc fileadmin userdata pdfs rooms_birkenhof_house_rules.pdf _blank external-link-new-window external link in new>HOUSE RULES ROOMS
Is there an in room safe? Is there a refrigerator available for medicines? What time is breakfast served? - All information about overnight stays in the guest rooms can be found here.
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The following conditions apply in the apartments - <link https: www.birkenhof.cc fileadmin userdata pdfs apartments_rosenhof_house_rules.pdf _blank external-link-new-window external link in new>HOUSE RULES APARTMENTS
Do I have to bring towels and bed sheets from home? Is there a kettle in the apartment? When can I check-in? - All information about staying in the apartments can be found here.
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Please also note our <link https: t3004.easy-booking.at fileadmin userdata pdfs pool_rules_rosenhof_und_birkenhof_en.pdf _blank external-link-new-window external link in new>POOL RULES and <link https: t3004.easy-booking.at fileadmin userdata pdfs sauna_rules_rosenhof_und_birkenhof_en.pdf _blank external-link-new-window external link in new>SAUNA RULES
Travel insurance
Well protected in all cases.
Well protected with our partner: Europäische Reiseversicherung
You need a travel insurance for your vacation?
Our insurance partner the EUROPÄISCHE REISEVERSICHERUNG is offering a great coverage for your vacation with the insurance products
Hotel Cancellation Plus or
Hotel Cancellation Premium.
Covid-19 insurance coverage: In case that you contract with Corona, you are tested positive or have to be quarantined because of a sick relative, we recommend the travel insurance or from the Europäische Reiseversicherung insurance, which covers these cases despite the pandemic.
Safe vacation
The fact that you feel almost at home with us and yet on holiday ranks first for us. Comfort and cordiality, that's what we stand for.
We make sure that every guest can enjoy their privacy. That our guests and our staff always feel comfortable with us is always important to us. Cleanliness and hygiene are our top priority.
Safe VACATION - Questions and answers
If you are unwell or ill during your stay, please let us know. Opposite the Birkenhof there is a highly recommended general doctor, and a private sports clinic, as well as other general practitioners and dentists are in town.
Important phone numbers:
Ambulance - Tel. 144
Police - Tel. 133
Fire brigade - Tel. 122
Mountain rescue - Tel. 140
