Gästehaus Birkenhof

Rosenhof & Birkenhof

OUR GTCS AND OTHER REGULATIONS

The following terms and conditions and the cancellation conditions are apply - GTC Rosenhof & Birkenhof


 Our conditions in case of cancellation are valid after a written cancellation::

- up to 42 days before arrival will be no cancellation fee calculated.
-  41 days to 31 days before arrival will be 40% of the total amount calculated.
- 30 days to 14 days before arrival will be 70% of the total amount calculated.
- 13 days to arrival date will be 90% of the total amount calculated.
In case of a no-show or if there was no written cancellation made, 100% of the total amount has to be payed immediately from the planed arrival date via bank transfer.
More details are to find under the link to our GTCs.

Sollte es aufgrund der Covid-19 Pandemie zu behördlichen Grenz- oder Hotel-Schließung kommen, die während deines gebuchten Urlaubszeitraums verordnet wurde, ist eine kurzfristige, kostenlose Stornierung natürlich möglich!


In event of an official border or hotel closure that was ordered during your vacation period because of the Covid-19 pandemic, a short-term, free cancellation is possible anyway.


Details in advance - be informed:


The following conditions apply in the guest rooms  - HOUSE RULES ROOMS

Is there an in room safe? Is there a refrigerator available for medicines? What time is breakfast served? - All information about overnight stays in the guest rooms can be found here.

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The following conditions apply in the apartments - HOUSE RULES APARTMENTS

Do I have to bring towels and bed sheets from home? Is there a kettle in the apartment? When can I check-in? - All information about staying in the apartments can be found here.

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Please also note our POOL RULES and SAUNA RULES

Safe vacation

Safe Vaction


Feel safe in times like these - your health is important to us!

Topics such as hygiene & safety in times of COVID-19 have top priority.

We make sure that

* the necessary safety distances in the reception area and breakfast buffet are kept 
* disinfectants are provided 
* regular cleaning and disinfection is done in all areas of the house 
* face masks are worn (if required)
* everyone is considerate of each other

We always pay attention to the safety of our guests and our staff. 


Safe VACATION - Questions and answers

Due to the current situation on COVID-19, there are many questions.

In Austria, FFP2 masks are currently mandatory in hospitals and foster homes.
The 3-G-proof (certificate of vaccination, recovery or valid test) is currently NOT needed for the entry to Austria.
More details for planing your vacation despite Corona
- Here you can find all important and current information.

Travel insurance

Travel insurance recommended - our partner the Europäische Reiseversicherung

 

You need a travel insurance for your vacation?
Our insurance partner the EUROPÄISCHE REISEVERSICHERUNG is offering a great coverage for your vacation with the insurance products Hotel Cancellation Plus or Hotel Cancellation Premium

Covid-19 insurance coverage:

In case that you contract with Corona, you are tested positive or have to be quarantined because of a sick relative, we recommend the travel insurance  or  from the Europäische Reiseversicherung insurance, which covers these cases despite the pandemic. 

Gästehaus Birkenhof

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Gästehaus Rosenhof

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